Processing of Personal Data
We value your privacy and want to ensure that you know how we collect, use, and protect your personal data.
Privacy Policy
Kristiansand municipality, through Business Region Kristiansand, offers Relocation Agder, which assists companies in Agder with applications for residence to the Norwegian Directorate of Immigration (UDI) for newly hired international employees and their family members. Relocation Agder supports each individual throughout the immigration process with all practical matters. Relocation Agder also invites the internationals assisted through the service to a social event six times a year.
All our partner companies and their employees are free to provide the necessary information on our website to request Relocation Agder’s services. By submitting this information, you confirm that you consent to us using it in relation to our services. Once all services have been completed and the information has been archived in accordance with Norwegian law, the data will be permanently deleted.
The legal basis for processing personal data for this service is the General Data Protection Regulation, Article 6(1)(a), consent. Use of the service is voluntary.
Contact person for Relocation Agder is Birthe Helland, who is responsible for the service. She can be reached by phone at 93089188 or by email:
To provide the service, the municipality collects the following personal data about you: name, date of birth, phone number, email address, citizenship, marital status, passport number, residential address, DUF number, and authorization to UDI. Personal data collected from others than the data subject: name and email are initially shared with the employer so that Relocation Agder can contact the relevant person directly.
Storage and Deletion
The data is stored for 3 years, after which a new consent declaration will be obtained if necessary in line with the purpose.
Relocation Agder collects and stores personal data based on consent to provide our services efficiently and continuously. When issuing work visas, which typically have a validity of three years, it is important for us to assist our users throughout this period to ensure continuity of service, efficient handling of inquiries, record-keeping, legal and operational compliance, and invoicing for assignments and/or UDI fees.
If you wish to modify or delete your personal data, you can contact Relocation Agder directly at or call the responsible person for Relocation Agder, Birthe Helland, at +47 930 89 188. You will receive written confirmation of your request and the deletion of your data. Requests for deletion can also be submitted via a dedicated forms page here.
Technical Tools
Super Office CRM is operated by Exsitec AS (Org.nr. 984 489 234). The data is stored on servers owned by Exsitec AS (Org.nr. 984 489 234) in Norway.
All processing of personal data takes place within the EU/EEA. (If personal data is sent outside the EU/EEA, it requires that the area has an adequacy decision or a specific transfer basis and a dedicated data transfer impact assessment (DTIA)).
External Recipients of Personal Data
Norwegian Directorate of Immigration (UDI)
- Purpose: assist with residence applications to UDI (skilled/family immigration)
- Legal basis for sharing: GDPR Article 6(1)(a), consent
Norwegian Tax Administration
- Purpose: assist with case processing regarding registration of moving notifications to Norway, issuance of personal identification number, or other assistance requested by the individual from the tax administration.
- Legal basis for sharing: GDPR Article 6(1)(a), consent
Police
- Purpose: assist with follow-up in case processing for registration and implementation of residence permits in Norway, assistance with applications for early work permits, scheduling registration appointments, and any other support requested by the individual at the agency.
- Legal basis for sharing: GDPR Article 6(1)(a), consent
Bank
- Purpose: assist with opening a bank account if desired, on a case-by-case basis.
- Legal basis for sharing: GDPR Article 6(1)(a), consent
Consequences
The processing will have no consequences or effect on the data subject if they do not provide personal information.
Your Rights
If you want more information about the processing of personal data, you can contact the contact person Birthe Helland. See contact details at the top of the page.
As a data subject, you have the right to access whether the municipality processes your personal data and how your personal data is processed, request that incorrect personal data be corrected, request deletion of your personal data upon withdrawal of consent, request that the municipality restrict the use of your personal data (freeze usage), and, if technically possible, data portability of electronically stored personal data. You can read more about your rights on the Norwegian Data Protection Authority’s website. If you wish to exercise your rights, you can submit a form found in the general privacy statement on the municipality’s website under “access, correction, and deletion of personal data.” You can read more about the municipality’s privacy procedures on the municipality’s website.
If you are not satisfied with how we process your personal data, you can file a complaint with the Norwegian Data Protection Authority. More information on how to do this is available at the Norwegian Data Protection Authority’s website.
Please note that, as part of Kristiansand municipality, we also follow the municipality’s broader privacy statement. The Data Protection Officer in Kristiansand municipality can also answer your questions regarding personal data registered by Kristiansand municipality. The Data Protection Officer can be contacted by email: . NB! Do not send sensitive information by email. You can find information about the role of the Data Protection Officer on the municipality’s website.